Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Ward is seeking a motivated, self-driven individual to help our valued customers set up and navigate the logistics of their move. As a relocation consultant, you will be trained on how provide our customers with a stress-free moving experience by generating estimates in person, virtually, and over the phone.

WHAT YOU’LL DO:

Meet with potential customers or businesses at their home or office to advise on all aspects of the relocation process, perform surveys of items to be relocated, and provide timely and accurate estimates/pricing.
Provide timely follow-up on company-generated leads and potential customers.
Develop independent sales leads through community and business networking.
Work with others to update and maintain sales management tools and tracking mechanisms.
Clearly and accurately communicate customer’s needs and expectations to operations, management, and move coordinators.
Complete necessary paperwork in a timely manner.
Work closely with move coordinators to ensure customer satisfaction and maximize sales opportunities.
Tend to service issues, including those that arise outside of normal business hours.
Maintain and create reports to track individual activity and productivity (e.g., closing statistics)
Attain sales goals, closing rations, and complete sales reports.

WHAT WE LOOK FOR:

You have experience in household goods relocation sales or business development.
You are passionate about providing excellent service to internal and external customers.
You have demonstrated ability in meeting sales objectives.
You have strong interpersonal communication skills.
Thorough understanding of the industry and industry trends.
Ability and willingness to travel to client homes and/or businesses within a 50-mile radius of office.

WHAT WE OFFER:

Competitive compensation: 3–6-month training salary. $50K - $80K+, draw against commissions.
Medical, dental, and vision insurance
401(K) plan
Worksite benefit programs

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Award-Winning Customer Service

As the recipient of the North American Van Lines Agent of the Year Award for 2019 and the 2014 AMSA Agent of the Year Service Excellence Award, we pride ourselves on exceptional service. We understand that we move more than simply your belongings – we move everything they represent. Because we are driven by this understanding, we’re committed to providing our clients with a superior quality and efficient moving experience.

We have been an agent of North American Van Lines for over 40 years and have enjoyed access to the incredible resources of one of the country’s largest and most successful van lines. Our strong focus on exceptional service is echoed by ownership, management, and staff. We have strict operational systems in place to drive efficient execution and maintain consistent quality standards.

A Culture of Excellence

Our commitment to excellent service includes each individual that makes up the Ward North American team. In order to meet our clients’ high standards and expectations, we create high standards in our employee vetting and training processes. Each team member at Ward North American is thoroughly vetted and professionally trained to ensure your safety as well as the security of your belongings.

By providing all our employees with professional-grade training at our on-site training facility, Ward University, we create a team with a strong work ethic and foster a culture of excellence. Through unparalleled hiring practices, training processes, and quality assurance measures, Ward North American strives to redefine the industry with every move.

Industry-Leading Training

Opened in 1994, Ward University is our employee training facility that covers all operational aspects, including customer service practices, driver performance, employee self-esteem, and how to achieve excellence. This esteemed facility has been recognized as a leader in the industry, resulting in many other organizations sending their employees to be trained at the University.

All candidates receive over 40 hours of classroom training and testing in areas that include driving, crewing, office operations, as well as standard North American procedures. Ward has been recognized as North American Van Lines’ Agent of the Year in 10 of the past 12 years.

Corporate Responsibility

We believe we rise by lifting others and, as such, we’re committed to serving the greater community. Our Corporate Responsibility Initiatives are designed to use our resources in a way that will yield the most powerful results for our partners.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

For the fastest response to interviews & follow-ups. Opt-out anytime.

Let Us Text You!

Texting increases your chance for an interview. Texts for this job only. Opt-out anytime.

Location

Address

City

States

ZIP Code

Resume/CV*

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Can you pass a drug screen and background check?*

Do you hold a valid driver’s license?*

Are you willing to travel as needed for this position?*

How many years of sales experience do you have?*

How have you performed with your previous sales goals/quotas?*

This position requires outbound calling including cold calls to potential customers. Can you do this?*

Are you comfortable working in a position with a performance based compensation structure (base + commission)?*

U.S. Equal Opportunity Employment Information (Completion is voluntary)

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender

Race/Ethnicity

Veteran Status

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

I was referred to this position by a current employee

Who referred you?

Relocation Consultant